Secure ShoppingOur Shopping Cart is safe and secure. It protects both your privacy and the accuracy of your order. You can easily add, remove and update the quantities of your items directly from the shopping cart. To put an item in your cart select the "order" icon or the "add to cart" icon next to the product you would like. If you want to change the quantities you can do so from the product information page or directly through the shopping cart Order Form. When you have finished shopping, having placed each item in your shopping cart and selected the appropriate quantities, click "checkout". You will then be prompted to enter in your email address, billing information, and credit card information. Once your order is sent you will receive a confirmation eMail with delivery tracking information.
Payment OptionsWe accept all major credit cards including: Visa, MasterCard, AmericanExpress, & Discover. All orders are encrypted and secure. If you don't feel comfortable submitting credit card information through our secure servers, simply click our Order By Mail Icon for instructions on ordering by mail. We also accept PayPal. Using your existing PayPal account you can checkout with PayPal.
Auto Ship ProgramSimplify your life and never run out of your nutritional supplements with our Auto Ship Program. Our automatic shipment process is the easiest way to reorder your products. Please select the Auto-Ship Icon and complete the form. Choose any item available on our website and set an automatic reorder frequency and we we'll do the rest. Whenever your order ship, we bill your credit card. You can cancel or change your auto-reorder frequency at anytime by contacting us. Start saving time today and sign up for auto ship program.
Please note that prices are subject to change and any such changes, positive or negative, will be automatically applied to items ordered through the program.
Return PolicyUnopened items can be returned or exchanged for any reason. Simply send the items back to us within 30 days of receipt and we will refund your money or exchange your product. When we receive your package we will credit the card you paid us with for the full purchase price of your product minus any shipping fees.
Due to product shelf life, items returned are subject to a 15% restocking fee. We are not able to accept returns on products after 30 days.
Return Directions:
1. Place items you are returning in proper packaging. Be sure all items are securely packed. We are not responsible for breakage during shipment of returned items.
2. Indicate whether you would like an exchange or a refund.
3. Make a copy of your purchase Invoice that was enclosed with your original order, note the items you are returning, and place the copy in the box with the products.
4. Use the mailing address label below to address your return shipment.
5. Take the package to your preferred shipping location to have it delivered to us.
Estrella Naturals
Attn: Returns Department
134 Three Degree Road
Pittsburgh, PA 15237
