Welcome to Estrella Naturals!
Nutritional Products,Great Prices & Excellent Service You Can Trust!
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Not Healthcare Advice The products, information, services and other content provided on and through this site, including without limitation any products, information, services and other content provided on any Linked Site, are provided for informational purposes only to facilitate discussions with your physician or other healthcare professional (collectively, "Healthcare Professional") regarding treatment options.
The information provided on this site and Linked Sites, including without limitation information relating to medical and health conditions, products and treatments, is often provided in summary or aggregate form. It is not intended as a substitute for advice from your Healthcare Professional, or any information contained on or in any product label or packaging.
You should not use the information or services on this site for diagnosis or treatment of any health issue or for prescription of any medication or other treatment. You should always speak with your Healthcare Professional, and carefully read all information provided by the manufacturer of a product and on or in any product label or packaging, before using any medication or nutritional, herbal or homeopathic product, before starting any diet or exercise program or before adopting any treatment for a health problem. Each person is different, and the way you react to a particular product may be significantly different from the way other people react to such product. You should also consult your physician or healthcare professional regarding any interactions between any medication you’re currently taking and nutritional supplements.
EstrellaNaturals.com is not responsible for any product or service sold on or through this site or any claims of quality or performance made on or through this site, including any claims of quality or performance made on or through any site to which this site links (each a "Linked Site"). You are advised that this site and other sites on the Internet, including without limitation Linked Sites, might contain material or information that some people may find offensive or inappropriate; or that is inaccurate, untrue, misleading or deceptive; or that is defamatory, libelous, infringing of others' rights or otherwise unlawful.
EstrellaNaturals.com expressly disclaims any responsibility for the content, legality, decency or accuracy of any information, and for any products and services, that appear on this site orany Linked Site.
No Warranty - Disclaimer EstrellaNaturals.com is providing this site and its contents on an "as is" basis. EstrellaNaturals.com and its officers, directors, employees, agents, licensors, suppliers, content providers and the like (together, "affiliates") make no representations or warranties of any kind, express or implied, with respect to this site or its contents, including without limitation the products, information or services offered or sold on or through this site or any Linked Site and the uninterrupted and error-free use of this site.
EstrellaNaturals.com and its affiliates expressly disclaim all such representations and warranties, including without limitation all warranties of merchantability, accuracy, timeliness, completeness, fitness for a particular purpose and non-infringement. EstrellaNaturals.com and its affiliates do not warrant that the site or files available on the site will be free from corrupted data, computer viruses or similar destructive or contaminating code. No oral or written statements by EstrellaNaturals.com or its affiliates will create any warranty not expressly set forth herein. Your use of this site and any Linked Site is at your sole risk.
Order Acceptance Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. For your convenience, you will not be charged until your payment method is authorized, the order information is verified for accuracy and your order is shipped.
Some situations that may result in your order being canceled include limitations on quantities available for purchase; inaccuracies or errors in product or pricing information; product or ingredient restrictions mandated by local, state, national or international regulations; or problems identified by our credit and fraud avoidance group. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order.
If your order is canceled after your credit card has been charged, we will issue a credit to your credit card in the amount of the charge.
EstrellaNaturals.com strictly follows all state, national and international regulations regarding the sale, purchase and shipment of any product or product ingredient that is considered restricted or prohibited by any law within the United States or abroad.
Prices & Taxes The prices displayed on this Site are quoted in U.S. dollars and are valid and effective only within the United States, and such prices do not include shipping and handling or sales taxes, if applicable, which will be added to your total invoice price. You are responsible for the payment of any shipping and handling charges and state and local sales or use taxes that may apply to your order.
Pricing or Typographical Errors We do our best to provide accurate product and pricing information. However, pricing or typographical errors do occur. In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or product information, EstrellaNaturals.com shall have the right, at our sole discretion, to refuse or cancel any orders placed for that item. If an item is incorrectly priced, we will either contact you for instructions or cancel your order and notify you of such cancellation. Prices and availability are subject to change without notice.
Quantity Limits and Items for Resale EstrellaNaturals.com reserves the right to limit the quantity of items purchased per person, per household or per order. These restrictions may be applicable to orders placed by the same account, the same credit card, and also to orders that use the same billing and/or shipping address. We will provide notification to the customer e-mail and/or billing address provided should such limits be applied. We also reserve the right to prohibit sales to dealers.
Limitation of Liability EstrellaNaturals.com and its affiliates shall not under any circumstances be liable for any damages of any kind arising out of, in connection with or relating to the use of or inability to use this site, including without limitation any liability (I) as a publisher of information, (II) as a reseller of any products or services, (III) for any defective products, (IV) for any incorrect or inaccurate information, (V) for any unauthorized access to or disclosure of your transmissions or data, (VI) for statements or conduct of any third party on the site, or (VII) for any other matter relating to this site or any linked site. This is a comprehensive limitation of liability that applies to all damages of any kind, including without limitation any direct, indirect, special, incidental or consequential damages (including without limitation damages for loss of business, loss of profits, loss of good will, loss of use, loss of data, cost of procuring substitute goods, services or information, litigation or the like), whether based on breach of contract, breach of warranty, tort (including without limitation negligence), product liability or otherwise, even if the user advises of the possibility of such damages. The limitations of liability set forth herein are fundamental elements of the basis of the bargain between EstrellaNaturals.com and the user. The products, information and services offered on and through this site would not be provided without such limitations. Because the laws of some jurisdictions may not allow for the exclusion of certain damages, in such states liability is limited to the fullest extent permitted by law.
Notwithstanding the foregoing, the sole and entire maximum liability of EstrellaNaturals.com and its affiliates for any reason, and your sole and exclusive remedy for any cause or claim whatsoever, shall be limited to the amount paid by you for any product, information or service purchased by you from this site.
Site Usage/Termination of Usage You agree to use this site only for lawful purposes, and that you are responsible for your use of and communications on the site. You agree not to post on or transmit through this site any unlawful, infringing, threatening, harassing, defamatory, vulgar, obscene, profane, indecent, offensive, hateful or otherwise objectionable material of any kind, including without limitation any material that encourages criminal conduct or conduct that would give rise to civil liability, infringes others' intellectual property rights or otherwise violates any applicable local, state, national or international law. You agree not to use this site in any manner that interferes with its normal operation or with any other user's use and enjoyment of the site. You agree not to reproduce, modify, distribute, replicate, commercially exploit or create derivative works of any portion of the site or material thereon.
You further agree that you will not access our website by any means except through the interface provided by EstrellaNaturals.com for access to the site. You agree that you will not access this site from any territory where its contents are illegal, and that you, and not EstrellaNaturals.com and its affiliates, are responsible for compliance with applicable local laws.
Applicable Law; Jurisdiction This Agreement shall be governed by and construed in accordance with the laws of the State of Pennsylvania without regard to choice of law rules. Each user agrees to submit to personal jurisdiction in the State of Pennsylvania and further agrees that any cause of action arising from or relating to the use of this site or this Agreement shall be brought exclusively in Federal or State Courts located in Pittsburgh, Pennsylvania.
Severability; Interpretation If any provision of this Agreement shall be deemed unlawful, void, or for any reason unenforceable by a court of competent jurisdiction, the validity and enforceability of any remaining provisions shall not be affected. When used in this Agreement, the term "including" shall be deemed to be followed by the words "without limitation."
Entire Agreement This Agreement constitutes the entire Agreement between EstrellaNaturals.com and each user of this site with respect to the subject matter of this Agreement and supercedes any and all prior or contemporaneous Agreements, representations, warranties and understandings, written or oral, with respect to the subject matter of this Agreement. You agree to review this Agreement prior to your use of this site and your use of this site shall be deemed acceptance of and assent to this Agreement by you.
Miscellaneous The failure of EstrellaNaturals.com or its affiliates to insist upon strict adherence to any term of this Agreement shall not constitute a waiver of such term and shall not be considered a waiver or limit that party's right thereafter to insist upon strict adherence to that term or any other term of this Agreement. You agree that regardless of any statute or law to the contrary, any claim of cause of action arising from or relating to use of this site or this Agreement must be filed within one (1) year after such claim or cause of action arose, or will be forever barred. The "No Warranty - Disclaimer" and "Limitation of Liability" provisions of this Agreement are for the benefit of EstrellaNaturals.com and its affiliates as defined herein, and each of these individuals or entities shall have the right to assert and enforce these provisions directly against you on its own behalf.
With the prior agreement of EstrellaNaturals.com, at its sole discretion, any claim, dispute or controversy arising or concerning this site and/or this agreement shall be decided by binding arbitration with the Rules of the American Arbitration Association and any such arbitration pro brought and held in Pittsburgh, PA, USA. The decisions of the arbitrators shall be conclusive upon all parties involved and judgment upon any award of the arbitrator by any court having competent jurisdiction. This provision shall be specifically enforced by a court of competent jurisdiction.
Shipping Rates & Information EstrellaNaturals.com ships customer orders seven (7) days a week. Please allow us 24-48 hours to process your order after you have placed it with us.
We ship standard orders through either UPS Ground or USPS First Class Mail. The standard delivery time for orders to arrive ranges from 2-10 days depending on location.
However, if you choose, we also offer expedited processing and delivery for an additional fee. These options include:
• UPS 3-Day Select (three (3) business days and one day for order processing)
• UPS 2nd Day Air (two (2) business days and one day for order processing)
• UPS Next Day Air (one (1) business day and one day for order processing)
We ship all items with a verified UPS or USPS tracking number. This allows you to track your packages via usps.com or ups.com.
Orders received on Saturday or Sunday may not process for shipment until Monday morning. UPS also does not deliver packages on Saturday and Sunday. USPS, however, does deliver package on Saturdays. Note: neither deliver on national holidays. Note: Pennsylvania residents should add 6% sales tax on any orders of aromatherapy items, personal care products, pet products, books and appliances. Returns At EstrellaNaturals.com, we’re dedicated toward shipping you the quality products that fit your healthy lifestyle. But we understand that sometimes an item does need to be returned or exchanged.
• If an item hasn’t been opened or tampered with, it can be returned or exchanged for any reason. Just send it back to us within 30 days of receipt and we’ll refund your money or exchange your product. We’ll refund the full purchase price of the product, minus shipping, once we receive the returned item.
• For items returned after 30 days, we charge a 20% restocking fee.
• We cannot accept returns in items after 45 days. • For exchanges or returns of 12 or more of the same item, we charge a 15% restocking fee. This helps us better estimate inventory, and make sure we have the products you want when you need them.
• For returns on items that received free shipping, $5.95 will be deducted from your total refund.
• If an item was damaged in delivery, or incorrect, contact us immediately for further instructions. Please keep the damaged product(s) and original packaging, as many delivery carriers require inspection of packages damaged in delivery.
How to Return a Product to Us:
1. Package the item tightly in secure packaging. EstrellaNaturals.com is not responsible for any breakage of returned items during shipment
2. Tell us whether you would like an exchange or a refund.
3. Include a copy of the original purchase order enclosed with the item, highlighting the item(s) you are returning
4. Mail it to the following address:
Refunds and Returns Department
134 Three Degree Road Pittsburgh, PA 15237