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Estrella Naturals 100% Satisfaction Guarantee

We have carefully selected and reviewed products featured on EstrellaNaturals.com . We believe the product we offer are of the highest quality and potency available.

For these reasons we are happy to offer our customers a 100% satisfaction guarantee. If you are unhappy with the product you have purchased at EstrellaNaturals.com, you can simply return the product within 30 days for a refund of the product purchase. Item(s) must be received by Estrella Naturals within 30 days of original order ship date. Shipping charges are Not Refundable. Some exceptions may apply.

Please include your name address, daytime phone number, and reason for return along with your product and send the product to the address on your Order Form. Opened product may not be eligible for return, as some manufacturers will not approve such returns. All product must be in original factory sealed containers for refund. Product manufacturers making specific Guarantee claims must be contacted directly.

We will credit your account once we receive your return. All returns subject to a 15% restocking fee.

Please Note: Customers are responsible for the postage on return items and will not be refunded for those charges. When you order with us, you are agreeing to our Refund Policy and the Terms and Conditions presented herein.

Paying By Credit Card
We accept Visa, MasterCard, American Express & Discover.

Paying By Bank Debit Card
It is NOT Possible in our system to charge a customer twice.

Some Customers MAY Experience what appears to be a "Double Charge" when using a Debit Card as Payment. The initial "Charge" is actually a Bank "Authorization".

Your Bank will remove the Authorization within 4-5 business days.

There is no need to contact us should this occur. The Authorization will go away shortly.



Product Information:
The information on our website is provided for informational purposes and is not meant to substitute for the advice provided by your Doctor or healthcare professional.

Product Information:

The information on our website is provided for informational purposes and is not meant to substitute for the advice provided by your Doctor or healthcare professional. All prices, product counts, package labeling and product descriptions are subject to change without notice. We are NOT Responsible for typographical errors, data transmission errors in eMail correspondence or website omissions. You should not use the information contained herein for diagnosing or treating a health problem or disease, or prescribing any medication. You are advised to read carefully all product packaging.

Estrella Naturals is not responsible for any changes made to products, their descriptions, formulas or claims made by any manufacturers or their agents or associates. If you have or suspect that you have a medical problem, immediately contact your physician or health care provider. Information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease. Use of our site constitutes understanding of this and agreement that you have read our disclosure. Estrella Naturals is not responsible for typographical errors that may appear on our web site. We do not take any responsibility for US Postal Service or UPS for delays. We Do Not Guarantee or Refund Postage.

If you order a product and use a Coupon Code that is not applicable to that product or offer, our system will adjust he order accordingly and your invoice will be automatically adjusted and be provided in your package with the shipment.

When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. All customer data we collect is protected against unauthorized access.



If you would like to Order By Mail, please contact us at (877)386.7502

To avoid delays in shipping, Please select the proper delivery method based upon your location. Delivery times vary depending upon the shipping method chosen.


Domestic Shipping
Estrella Naturals.com offers a variety of different shipping methods for our customers to choose from during the ordering process. Most orders are shipped within 24 to 48 hours. Simply because you selected an expedited shipping method (such as USPS Express Mail or UPS 2nd Day Air), Does Not Guarantee you will receive it within 2 days. The Shipping method applies once the order is shipped. If you have a pressing need for an item, please eMail us.


Shipping and handling costs are automatically calculated and displayed when you click the "Apply" button before finalizing your order. Your order will be adjusted and the shipping price will be changed if Does Not qualify for the shipping method you have selected. Most of our domestic orders are shipped via USPS Priority Mail. This service usually takes 2 business days to receive. We also offer UPS Ground (best for heavier packages), UPS 2nd Day Air, 3 Day Select. We provide UPS and USPS international shipping options for all customers outside the United States and Canada.


Orders shipping to Hawaii require USPS Standard or USPS Priority Mail - depending upon package weight. We Do Not ship to Hawaii via UPS. * Free Shipping applies ONLY to orders over $99.99 in product value.

To avoid delays in shipping, Please select the proper delivery method based upon your location. Delivery times vary depending upon the shipping method chosen.


Please Note that USPS Express Mail Delivery (Next Day Service) may Not be available to all locations within the USA. If it is not available at your location, the package will be delivered the following business day. We Do Not Guarantee or Refund Postage.

We pride ourselves on shipping orders quickly. Each product is assigned an "availability" on the product description page. This availability often reads "usually ships same business day". Orders received until 11 a.m. Eastern time usually ship the same business day. Orders received after this time may not be shipped the same day. In the event that an item you have ordered will take us longer than 5-7 days to obtain, we will notify you by email. If you need a product right away, and cannot wait for the whole order to be shipped together, let us know by e-mail and we will get your order to you when you want it. If you request to receive a domestic or international order in partial shipments, you will be responsible for the cost of each shipment.



International Shipping
  • Estrella Naturals ships to over 40 countries and assumes No Responsibility for orders shipped outside the USA. When you place your order with us, you are assuming all Risks for Lost, Stolen, Delayed or Impounded Orders. It is your responsibility to check with your Customs office to see if your country permits the shipment of our products to your country. When you place your order, you are Agreeing to these Terms and Conditions.

    We ship most International orders via the United States Postal Service and it takes approximately 7-14 Days
    (some orders may take as long as 2-4 weeks if they are delayed by Customs). This is a very economical way to ship internationally and costs for Canadian Air Parcel orders usually start at $5.00 and under $14 on almost all other countries.
  • Laws are different in every country and we cannot monitor them all. It is your responsibility to check with your Customs office to see if your country permits the shipment of our products to your country. At this time, we are only able to ship to those countries made available under our Shipping Menu.
  • If the package is lost, stolen or seized by Customs - for any reason - and we do not receive the package back, we will Not issue you a refund. Foreign packages that are lost or stolen will not be refunded. If we do receive the package back after being seized, you are still responsible for the shipping charges.
  • You are responsible for any duties or taxes that may apply. We do not collect any duties or taxes from you and do not know how much they will cost you. Check with your country. We report the exact amount of the sale on the Customs form. If you tell us the item is a Gift, we will tag it as such.
  • The description of the package contents on the Customs form, usually reads: " Nutritional Supplements"
Security
When you place orders or access your account information, your Privacy and Security is assured. We offer the most Secure Ordering available thru Yahoo! The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.



Del-Immune V, Immune Support, 100 Capsules, PURE RESEARCH
Del-Immune V, Immune Support, 100 Capsules, PURE RESEARCH

Regular Price: $59.95
Sale Price: $49.95, 3/$115.50


AminoGH Powerful Amino Acid Formula 120 Capsules, Nature Naturals
AminoGH Powerful Amino Acid Formula 120 Capsules, Nature Naturals

Regular Price: $39.99
Sale Price: $29.99, 2/$55.00, 3/$75.00


Wobenzym N, Healthy Inflammation, 800 Tablets GARDEN OF LIFE/ MUCOS
Wobenzym N, Healthy Inflammation, 800 Tablets GARDEN OF LIFE/ MUCOS

Regular Price: $216.26
Sale Price: $129.76









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Ordering & Shipping